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Shipping/Delivery Times

Important Notes:
  • Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".
  • All packages have specific tracking information (whenever available)
  • You will receive an email notifying you once your order has shipped.The status of your order can be reviewed by logging into My Account. You can also email us support@buddyshark.com and we can personally give an update to you. 
  • You can also track it at 17track.net
  • Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

    Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

    Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

    There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability

 

* Due to high demand of the product please allow 2-4 weeks delivery time. (WORLDWIDE)
Expedite Shipping:
We can do expedited shipping but with an additional cost, please email us at support@buddyshark.com with your request before placing any orders.
Additional Notes:
Taxes and Duties

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Buddy Shark. For further details of charges, please contact your local customs office.

Customs and Regulations

You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.

Foreign Transaction Fees

If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank

Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal or Stripe, Shopify Payments at the checkout page.